Kaleidoscope Innovation
Greer, SC, USA
Job Overview: We are seeking an experienced 3DEXPERIENCE Support Engineer to provide advanced technical support and platform expertise for the 3DEXPERIENCE 2024x+ environment. This role requires hands-on troubleshooting, cross-team collaboration, scripting knowledge, and proactive system monitoring to ensure smooth and reliable operation of the platform. The position is based in Greer, SC, with mandatory onsite support at the client location Key Responsibilities: 1. Provide technical support to end users across multiple modules of the 3DEXPERIENCE 2024x+ platform. 2. Utilize strong knowledge of MQL, TCL scripting, JSPs, and JPO to analyze, customize, and troubleshoot platform components. 3. Investigate and resolve application, performance, and system integration issues. 4. Collaborate closely with business teams, development groups, and infrastructure personnel to resolve incidents and service requests. 5. Monitor system logs, user activity, and error trends to proactively...

