Bastian Solutions
Indianapolis, IN, USA
This is an off shift position that will be Monday-Friday 4pm to 1am EST. No On-Call! The Advance Technology Support Engineer primary responsibility is to provide customer support to all existing Bastian Solutions customers. Our Customer Support provides 24/7 for support calls (during support rotation), conducting phone troubleshooting, remote dial in support/troubleshooting, support escalation process, and as necessary on-site support. Collateral duties include controls systems electrical design utilizing AutoCAD Electrical, PLC/PC programming, Human-Machine Interface (HMI) programming, customer training, debug support on site. Also, will be involved in the support of Advance Technologies used within the Material Handling Industry. The Advance Technology Support Engineer will work directly with the Controls Support Manager and management team to ensure all customer needs are met in a timely manner as well as to the customer's complete satisfaction. The engineer will work develop...

