1 jobs found in Novi, MI

Job Summary The Controls Support Engineer primary responsibility is to provide customer support to all existing Toyota Automated Logistics customers. Our Customer Support provides 24/7 for support calls (during support rotation), conducting phone troubleshooting, remote dial in support/troubleshooting, support escalation process, and as necessary on-site support. Collateral duties include controls systems electrical design utilizing AutoCAD Electrical, PLC/PC programming, Human-Machine Interface (HMI) programming, customer training, debug support on site, ensuring proper project close out process is followed, helping with ordering spare/replacement parts, preparing and following up on Annual Support Contracts, and proactive customer checkups/visits. The individual will work directly with the Controls Support Manager to ensure all customer needs are met in a timely manner as well as to the customer's complete satisfaction. The individual will work develop the customer support...