ValvTechnologies
Houston, TX
Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application experience Reports To: Engineering Director Role Summary We are seeking a highly experienced Field Support Engineer to serve as the technical bridge between our customers and internal engineering teams. We are seeking a highly experienced Field Support Engineer to serve as the technical bridge between our customers and internal engineering teams. This is a high-visibility role where your work will be seen and valued across the organization. You'll be in the front and center, solving real-world problems that directly impact on customer success and company reputation. Key Responsibilities 1. Technical Troubleshooting & Field Issue Resolution Lead end-to-end field issue investigations, from initial intake through final resolution. Replicate field failure modes in controlled or simulated environments to isolate root causes. Partner directly with Product Engineering and...

