Exact Sciences
Madison, WI
Help us change lives At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others. Position Overview The Engineer I is an entry-level escalation engineer who supports recurring issue resolution across laboratory automation platforms. While this role is not primarily responsible for routine installations or preventive maintenance, it may assist when required. Core responsibilities include responding to escalated technical support cases from Laboratory Service Engineers, executing well-defined troubleshooting protocols, and contributing to uptime restoration through mechanical repair, basic system diagnostics, and root cause documentation. The Engineer I collaborates with cross-functional...
