Progressive Automations
Richmond, Canada
Progressive Automations is one of the top manufacturers and distributors of linear actuators and home/office automation. We have over a decade of experience in the industry and are quickly growing. Our goal is to lead the industry in innovation while bringing you premium quality products at an affordable price. Our creative, energetic and innovative team has the experience of working together with different customers, from automation enthusiasts, hobbyists to large scale partners. We are constantly developing our skills and knowledge of the industry while we also make sure to have a bit of fun in life! About the role As a Product Support Engineer, your primary responsibility will be providing exceptional technical support to customers through phone-based troubleshooting, handling complex escalations, and completing RMA inspections. Your secondary responsibilities will include supporting the R&D team with product testing and assembly, including actuators, control boxes,...
